Reporting Forum Problems and Errors! Please Read!

[buzz456]

It's the dreaded Vista doing who knows what half the time. I am using Firefox the latest version. The Vista is up to date also. I am threatening to upgrade to Windows 7 but am cheap. Save all my money for payware on RW.
Buzz

[buzz456]

I'm beginning to think it's something in the wording of these links. I think I'll upload a couple of more pictures and see if they have a problem.

Buzz

[Hawk]

If you feel like it, and have time, could you do something for me?

Open a command prompt - if you don't know how, see this link http://www.whoismadhur.com/2008/06/05/h ... -in-vista/

You should see something like this:

CMD.jpg

Type this: tracert railworksamerica.com (make sure there is a space between tracert and railworksamerica.com), then hit 'Enter' on your keyboard.
It should run for a few seconds.

Once it says traceroute complete, go to the little box at the top left and click on it.

CMD2.jpg

Scroll down to 'Edit', then 'Select All'. Then go back to the little box, click on 'Edit' again, then 'Copy'.

Next, open up Notepad and hit Ctrl+V (or right click and select 'Paste').
Save that as a text file and either attach it to a post or email it to me.

This traceroute will show me if there is any bottlenecks or slow connections between your computer and the server RWA is on.

I have to leave the house for a few hours but I'll check back in when I get home.

[buzz456]

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\buzz>C:Documents and settings\Me>
The syntax of the command is incorrect.

C:\Users\buzz>tracert railworksamerica.com

Tracing route to railworksamerica.com [66.71.253.58]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms 192.168.1.1
2 1 ms 1 ms 1 ms 192.168.2.1
3 28 ms 27 ms 28 ms 184.5.24.1
4 46 ms 28 ms 28 ms fl-76-2-127-61.sta.embarqhsd.net [76.2.127.61]
5 28 ms 28 ms 28 ms host-241.embarqservices.net [74.5.253.241]
6 27 ms 28 ms 48 ms host.lightcore.net [208.110.248.141]
7 37 ms 36 ms 37 ms bb-tlhsflxa-jx9-02-xe-1-1-0.core.centurytel.net
[208.110.248.178]
8 43 ms 43 ms 42 ms bb-atlngamv-jx9-01-xe-10-1-0.core.cenrurytel.net
[208.110.248.57]
9 69 ms 71 ms 71 ms ge0-2.cr01.atl01.mzima.net [198.32.132.66]
10 46 ms 47 ms 47 ms abte2-1.10g.coloat.cust.atl01.mzima.net [67.199.
136.182]
11 47 ms 48 ms 48 ms core-a.c55.wiresix.net [206.220.172.2]
12 47 ms 49 ms 47 ms dist-a.c55.wiresix.net [66.71.255.178]
13 47 ms 48 ms 47 ms atl1.hostingdifferent.com [66.71.253.58]

Trace complete.

C:\Users\buzz>

And there you go. Good luck.
Buzz

[Hawk]

That really doesn't look bad at all. I don't see any major slow-downs there.

If you run into the same error again when trying to post, try and run the trace route at that time. Maybe it's something that happens at certain times of the day.

[buzz456]

OK but i think we are missing something else here. I see a couple of others with problems about the same. In the meantime I'll just use up your bandwidth if I can't get the links to work. Thanks for your attention.

Buzz

[buzz456]

At 7:40 EDT.
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\buzz>Tracert railworksamerica.com

Tracing route to railworksamerica.com [66.71.253.58]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 412 ms 1 ms 1 ms 192.168.2.1
3 95 ms 31 ms 56 ms 184.5.24.1
4 530 ms 417 ms 315 ms fl-76-2-127-61.sta.embarqhsd.net [76.2.127.61]
5 237 ms 202 ms 250 ms host-241.embarqservices.net [74.5.253.241]
6 173 ms 171 ms 198 ms host.lightcore.net [208.110.248.141]
7 157 ms 185 ms 143 ms bb-tlhsflxa-jx9-02-xe-1-1-0.core.centurytel.net
[208.110.248.178]
8 134 ms 99 ms 66 ms bb-atlngamv-jx9-01-xe-10-1-0.core.cenrurytel.net
[208.110.248.57]
9 107 ms 137 ms 127 ms ge0-2.cr01.atl01.mzima.net [198.32.132.66]
10 202 ms 214 ms 189 ms abte2-1.10g.coloat.cust.atl01.mzima.net [67.199.
136.182]
11 154 ms 131 ms 144 ms core-a.c55.wiresix.net [206.220.172.2]
12 119 ms 126 ms 138 ms dist-a.c55.wiresix.net [66.71.255.178]
13 117 ms 127 ms 133 ms atl1.hostingdifferent.com [66.71.253.58]

Trace complete.

C:\Users\buzz>

Buzz

[Hawk]

That traceroute looks a lot different. There's a few problems on this one that are causing a slow-down of you connection to the RWA server. This will cause packet loss, and could be a big part of the problem.

BTW! Century Tel bought out Embarq back in 2008, so you're basically going through servers that Century Tel controls, or owns anyway.

[Hawk]

OK but i think we are missing something else here. I see a couple of others with problems about the same. In the meantime I'll just use up your bandwidth if I can't get the links to work. Thanks for your attention.

Buzz

Until I can get some more info from anyone having problems, I can't assume they're having the same problem as you. That's the whole purpose for this thread, but if they don't report anything, there's nothing I can do.

If you link to images on an image hosting site, you're actually using less of my bandwidth.

[buzz456]

If you link to images on an image hosting site, you're actually using less of my bandwidth.

I think that's what I was trying to say.

[Hawk]

I think that's what I was trying to say.

Got'cha!

BTW! I'm swapping emails with my server tech guy about this issue. Turns out it may not be your connection after all, but I'm not 100% sure yet what it is.
Just letting you know that I am working on it, but with no one else reporting anything it's kind of hard to trace down.

[buzz456]

All seems to be working now. Did you do something or is this going to go down as another one of those internet mysteries?

Buzz

[Hawk]

Well, I did a few things, but I can't say for sure anyone of them did anything.

I'm glad things are working again though. You don't know ow glad I am.

Thanks for letting me know things are good again. Much appreciated.

[Hawk]

I just read this over at the UKTrainSim forums and was wondering if this issue is happening here and no one has reported it.

http://forums.uktrainsim.com/viewtopic. ... 6&t=116153

[PapaXpress]

I can't say for certain if I have seen a duplicate posting here.