Game Crashing

[NS349]

So for a while now anytime I create a scenario and add a consist or more than 4 engines the game comes up with an error message. Same thing happens when editing a route I get either a ntdll.dll, gamemanagerVC.dll or Kernel.dll error. I have tried researching a fix or cause you name it, but no helpful resolution. That is why I am posting for some help with this issue. I have reinstalled Train Simulator but I still get this problem.

[buzz456]

Run Logmate and see what is causing the crash.

[JohnS]

From what I've read about the dll files you posted, the program using them has crashed them. Obviously that's what happened. lol. So it says two easy ways and many harder ways to correct these. Easiest way is to clear the game cache and reboot the PC. Sometimes these Dll files get loaded only once so if it corrupts it wont correct until reloaded with a reboot. Other fix would be a reinstall of the program associated with those files. Do a windows search for those files on your hard drive(s). If it's Direct X related reinstall direct X if its in the Railworks Steam folders then write back on here and someone or I can walk you through how to renew your Railworks install without ruining your assets and routes.

[NS349]

Thanks for you're input JohnS and Buzz, I haven't run logmate yet, which I still plan on doing, however I did want to throw out some more detailed info, So what I have done so far to see what the event viewer has captured and this is the results.

Faulting application name: RailWorks.exe, version: 0.0.0.0, time stamp: 0x5a12d407
Faulting module name: ntdll.dll, version: 10.0.16299.64, time stamp: 0xac8afc81
Exception code: 0xc0000374
Fault offset: 0x000da849
Faulting process id: 0x1cdc
Faulting application start time: 0x01d36f8811967eda
Faulting application path: C:\Program Files\Steam\steamapps\common\RailWorks\RailWorks.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: a6993968-cf90-4bcb-a1e5-b89cf002cafd
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: RailWorks.exe, version: 0.0.0.0, time stamp: 0x5a12d407
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0xc0000005
Fault offset: 0x00010a71
Faulting process id: 0x3c6c
Faulting application start time: 0x01d36f7a61ea9a6c
Faulting application path: C:\Program Files\Steam\steamapps\common\RailWorks\RailWorks.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR100.dll
Report Id: aa0fc0bb-eea2-436a-85ad-b6ab0833d159
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: RailWorks.exe, version: 0.0.0.0, time stamp: 0x5a12d407
Faulting module name: GameManagerVC.dll, version: 3.0.0.1, time stamp: 0x5a12d066
Exception code: 0xc0000005
Fault offset: 0x00f75ec4
Faulting process id: 0x2c64
Faulting application start time: 0x01d36f792b81bea8
Faulting application path: C:\Program Files\Steam\steamapps\common\RailWorks\RailWorks.exe
Faulting module path: C:\Program Files\Steam\steamapps\common\RailWorks\plugins\GameManagerVC.dll
Report Id: e615a051-f40f-4d64-940d-49b4950e21fe
Faulting package full name:
Faulting package-relative application ID:


So each one of these, I don't get the error all at once, what happens is I will get an error dmp message, then it will say railworks.exe has stopped etc.. So then once it crashes, I go to event viewer and one of these will appear, most of the time its the ntdll.dll error. Which I have yet to find out which module this is, but I am researching. What is new to me, is the other two GameManagerVC.dll and MSVCR100.dll. So not sure what exactly is going on and what is needed to be done to correct this, just hoping this can be fixed.

[JohnS]

Was the Windows 10 an upgrade or a fresh install?
Was railworks already installed if it was an upgrade to 10?

[davedingler]

I've had a similar problem with the program crashing when working on a route, adding track. The game freezes and cannot restart. Press enter and restart the sim and try to load the route. Will not load! Get a dump file that I cannot read.

Dave

[NS349]

Was the Windows 10 an upgrade or a fresh install?
Was railworks already installed if it was an upgrade to 10?

I have had Windows 10 for 2 years on a fresh install, and updates as they come.

And Railworks has been installed for a while now, and I just did a fresh re-install of the game yesterday.

I've had a similar problem with the program crashing when working on a route, adding track. The game freezes and cannot restart. Press enter and restart the sim and try to load the route. Will not load! Get a dump file that I cannot read.

Dave

Yeah same here, but not only adding track, its any assets or editing. Sometimes I can get by for 5-10 mins and every now and then longer, but lately it gives the dmp error then crashes a lot sooner. This also happens to other routes too so I can confirm its not one particular route or scenario.

[JohnS]

Make sure the routes and assets you are working on are set to read/write. Meaning all the files and subfolders for each route and assets being used. RWtools has a tool to make everything in the Railworks read/write. It's possible something was changed. By using that utility it will insure everything is read/write capable. I know it sounds weird but I've seen and did this and it corrected many problems.

[davedingler]

Thanks JohnS, I'll make sure that the files are R&W.

[NS349]

Make sure the routes and assets you are working on are set to read/write. Meaning all the files and subfolders for each route and assets being used. RWtools has a tool to make everything in the Railworks read/write. It's possible something was changed. By using that utility it will insure everything is read/write capable. I know it sounds weird but I've seen and did this and it corrected many problems.

I didn't see the option to make read/write via rwtools, but I made each assets etc.. to read/write, and so far I haven't had a crash yet so hopefully this may be resolved?! Thanks for your help.

[buzz456]

read-write.jpg

[NS349]

Thanks Buzz, somehow I overlooked, was skimming through..

[NS349]

Okay so The game crashed today, I did run Logmate and then restarted the game showed a bunch of errors, but one thing I wanted to clear, PONTrack.bin is that needed or does it need to be deleted?

[buzz456]

Okay so The game crashed today, I did run Logmate and then restarted the game showed a bunch of errors, but one thing I wanted to clear, PONTrack.bin is that needed or does it need to be deleted?

It massively needs to be deleted. That's probably your whole problem.

[NS349]

Alright, Well that was found in one of the asset folders in Railworks. and I'm not sure if that was selected in the route or not, but i'll keep ya posted.