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help pdf locks up my adobe reader

Posted:
Sat Nov 07, 2015 7:04 pm
by tomgiorgini
mike when i go to read the help file the program just hangs.then i leave rwtools and go to enter adobe from the desk top and it hangs also,if i restart computer and go to adobe from the desktop and open your help file everything is fine. any ideas thanks tom
Re: help pdf locks up my adobe reader

Posted:
Sun Nov 08, 2015 5:02 pm
by mikesimpson
Hi Tom,
Sorry I have no idea why that would happen unless you have a very small amount of memory in your PC. I have tried opening RW_Tools and the help file here on several computers with no problems.
Have you got the latest version of Adobe Reader? Or alternatively you could try another PDF reader such as Foxit Reader which might use less memory?
Mike
Re: help pdf locks up my adobe reader

Posted:
Sun Nov 08, 2015 7:19 pm
by tomgiorgini
Thanks for your reply mike but i have 32 meg ill keep serching
Re: help pdf locks up my adobe reader

Posted:
Sun Nov 08, 2015 8:25 pm
by buzz456
Just checked out the scenario you described and it works OK here. Good luck and let us know what you find. Computers are sooo much fun.
Re: help pdf locks up my adobe reader

Posted:
Sun Nov 22, 2015 10:25 pm
by tomgiorgini
update seems to be working ok now. i think it had something to do with macafee total access.that program was not working right, now it is and no more issue with the pdf's.