Well, I just cannot resist commenting here, and I've been holding this particular fit in check for some time. The only valid assumption in the statement quoted above is the smiley, which translates, "I don't know". I'm really fed up with folks who assume that anything that goes wrong with their installation of TS2013 (or whatever previous version they're stubbornly hanging on to) on their computer is the fault of RSC. Yes, RSC makes mistakes, but as numerous threads that begin with a "broke" accusation and end with an admission of personal problems (including internet connections, inadequate resources, inept editing, etc.) prove customer errors are far more frequent. To all the members of the "broke" set: try simply describing the problem you're experiencing and asking for assistance, or at least sympathy and empathy, from forum members without playing the Chicken Little card by immediately blaming RSC for what has happened in your installation on your computer.
Whew! I certainly feel better for having gotten that out of my system. Time for another mug of coffee!
I'm glad you feel better after getting that out, and I'd agree with what you wrote if it was in a thread with poorly described problems, or by someone who didn't have the means/knowhow to troubleshoot and was just firing away blaming RSC. However, your remarks seem quite out of place here. I did very careful testing and verified that this problem is a result of an RSC update. Several other people also were able to test and verify this as well. I even showed the code in the troublesome files so the whole world can see that there indeed is a problem with the images the scenario is calling for. None of this was modified by anyone other than RSC.
Therefore, this thread is clearly in reference to a known default program issue. As I believed was quite clearly stated.
If your install doesnt suffer from it, its because its been modified from RSC default.
fraserm: The "solved" title dosent mean that RSC fixed it, it means we know how to fix it. If you have old copies of the scenario instructions, you can copy/replace the faulty ones. Since you just bought it new, I think you're out of luck until RSC fixes this problem. However, you can modify the files I indicated in the previous messages and use any photo you like (take a screenshot, and use a part of that).