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Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 10:19 am
by robbit
Sorry if not posting in the proper place but is a problem. Is anybody else having trouble getting to http://www.gtraxsims.com/? Every time I go there no matter which browser I use and on both my computers, It errors out and closes the browser on me.

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 10:27 am
by Hawk
robbit wrote:Sorry if not posting in the proper place but is a problem. Is anybody else having trouble getting to http://www.gtraxsims.com/? Every time I go there no matter which browser I use and on both my computers, It errors out and closes the browser on me.

just tried and it worked fine. It might have been a temporary glitch on the server.
If it's still not working for you, check this post I just made about connections from your computer to a website.

viewtopic.php?p=66831#p66831

It may be one of the servers in between you and the site server.

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 10:29 am
by artimrj
I was also able to connect with it a moment ago.

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 10:30 am
by robbit
Been this way for the last week for me. hmmmm

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 10:34 am
by Hawk
Try doing a trace route on your computer. That's what I did in the link I pointed to above.
Here's a link on how to do that.

http://www.mediacollege.com/internet/tr ... route.html

It may show one of the servers in the hop as having trouble.

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 10:34 am
by robbit
The reason I was trying to get there is I have been using the containers from there to load the container cranes on San Bernardino route and all and I was testing a scenario for someone today and noticed that only the default containers would load. when the Gtrax containers where suppose to load. It acted like it was loading them, The crane moved got the red line everything but there was no container there. Very strange.

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 10:37 am
by robbit
This is what I got:

Capture.JPG

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 10:41 am
by robbit
Just managed to get there with google chrome and it actually told me what was crashing. It is Norton Confidential what ever that is. Any body know what that is?

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 10:43 am
by Hawk
Ah! That explains it. That's telling you the Norton is blocking you for some reason.

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 10:47 am
by Hawk
http://en.wikipedia.org/wiki/Norton_Confidential
Norton Confidential is a program designed to encrypt passwords online and to detect phishing sites.

Apparently Norton thinks Rick's site is a phishing site. That might explain why you're being blocked from it.

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 10:50 am
by Hawk
Here's a little more about Norton Confidential and Chrome.

http://community.norton.com/t5/Norton-T ... d-p/733686

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 10:59 am
by robbit
I wonder why firefox does not give me the error message though it just crashes. Google told me what crashed it. and I wonder if there is a way to bypass that. I will keep trying though

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 11:01 am
by Hawk
You could try opening Norton and find the configuration area for the confidential plug in and maybe add GTrax to the white list, or maybe it's called the ignore list, or something along that line.

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 11:02 am
by Hawk
The reason Chrome crashed in regards to the Confidential plug in is explained in the link I posted previously. It's a bug in the plug in that Norton is trying to fix.

Re: Trouble with http://www.gtraxsims.com/

Unread postPosted: Fri Aug 24, 2012 11:04 am
by robbit
Thanks I will look into that I just disabled safe web and I got in so I think there must be a way to add gtrax to a white list. I will let you know what I find thanks again.