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INFECTED FILE DOWN-LOAD

Unread postPosted: Thu Feb 09, 2012 12:46 am
by mountainrail2012
I just got through down-loading "uswagonpack01" from "elicense.com"/railsim/store, for outdated RailSimulator products and my AVG program went nuts as soon as I tried to start the installation . This is the first time in 12 years that this has happened!!! How do we contact any one at there web site (railsimulator.com) to get this resolved ?
Ken

Re: INFECTED FILE DOWN-LOAD

Unread postPosted: Thu Feb 09, 2012 12:55 am
by SCLALINE
if you have the CN wide nose pack those cars are in there

Re: INFECTED FILE DOWN-LOAD

Unread postPosted: Thu Feb 09, 2012 3:45 am
by LoneWolfDon
It's most likely a "false-positive".
But you can find RSC's support email and try to contact them that way if you'd like to let them know about it, which you can find on their site here: http://www.railsimulator.com/support.php

Re: INFECTED FILE DOWN-LOAD

Unread postPosted: Thu Feb 09, 2012 10:45 am
by micaelcorleone
What is railsimulator.com/en/shop? This site doesn't exist. !**conf**!

Re: INFECTED FILE DOWN-LOAD

Unread postPosted: Thu Feb 09, 2012 11:08 am
by JackD
Ken,

Go to Railsimulator.com home page. At top of page is an index bar with HELP listed. Click HELP, go to bottom of dropdown list and click CONTACT US and follow your nose. You've done your duty. :D

Thank you.

Re: INFECTED FILE DOWN-LOAD

Unread postPosted: Thu Feb 09, 2012 12:01 pm
by mountainrail2012
Thank you for the feed back. I emailed both companies support sites late last nite. The only reaction came from the company that was responsible for electronically shipping the product. So I wait for RailSimulator to respond. Ken C.

Re: INFECTED FILE DOWN-LOAD

Unread postPosted: Fri Feb 10, 2012 11:36 am
by arizonachris
I dropped AVG a few years ago due to false positives every few months with some of my online games. Try Avast! free. http://www.avast.com/free-antivirus-download

Re: INFECTED FILE DOWN-LOAD

Unread postPosted: Fri Feb 10, 2012 11:50 am
by PapaXpress
I also recommend Microsoft Security Essentials which I have used since Beta 1. It is also free.
http://windows.microsoft.com/en-US/wind ... essentials

And just to give you some comparisons...
http://dottech.org/freeware-reviews/14151/

Re: INFECTED FILE DOWN-LOAD

Unread postPosted: Fri Feb 10, 2012 6:00 pm
by Hawk
I'll back PapaXpress on his recommendation for Microsoft Security Essentials. I've been using it for a couple of years and have no complaints with it.

Of course, when using the Internet, nothing can compare to a little good old fashioned common sense and learning about the nasty's out there. *!!wink!!*