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Problem with Searchlight Simulation and High Iron Simulations

Unread postPosted: Wed Feb 05, 2020 1:46 am
by qwhite451
Is there a way i can use the enhancement packs with the High Iron scenario packs without them breaking i tried to use the enhancement packs with the Montana Hi Line scenario pack and all of the scenarios are broken ...im looking for any kind of help or advice to fix the problem..thank you

Re: Problem with Searchlight Simulation and High Iron Simulations

Unread postPosted: Wed Feb 05, 2020 3:52 am
by BoostedFridge
In which way are they 'broken'?

Re: Problem with Searchlight Simulation and High Iron Simulations

Unread postPosted: Wed Feb 05, 2020 4:14 am
by BNSFdude
If it's signals being red or other things I've seen reported since the new scenario pack came out, that has nothing to do with our products. That is either the route or the scenarios.

Re: Problem with Searchlight Simulation and High Iron Simulations

Unread postPosted: Wed Feb 05, 2020 9:55 am
by buzz456
I have run these and haven't had a issue. You need to tell us more about the problem if we are to try to assist.

Re: Problem with Searchlight Simulation and High Iron Simulations

Unread postPosted: Wed Feb 05, 2020 10:24 am
by ElphabaWS
BNSFdude wrote:If it's signals being red or other things I've seen reported since the new scenario pack came out, that has nothing to do with our products. That is either the route or the scenarios.

Let me respond to this with some information, rather than what BNSFdude “has seen reported.”

- As with all High Iron Simulations scenario packs, all scenarios in this pack were tested to successful completion multiple times and by multiple individuals before release.

- Based on available user tracking data since release, we have not seen that any scenario is unplayable.

- We have, to-date, received two direct communications with users who have experienced a specific issue with red signals. These have been retested and the issue has not appeared in the retest. We all know that TS can, on occasion, produce unanticipated results on a user-by-user basis.

- If you are having issues with any of the scenarios, by all means please contact us directly at the address below.

- I cannot speak to the scenarios compatibility with Searchlight products.

Re: Problem with Searchlight Simulation and High Iron Simulations

Unread postPosted: Wed Feb 05, 2020 10:59 am
by BNSFdude
This is the first post I had seen if that's enough information for you. OP has not specified what the issue with his copy is yet though in this post.
Screenshot_20200205-095646_Facebook.jpg

Screenshot_20200205-095718_Facebook.jpg

Re: Problem with Searchlight Simulation and High Iron Simulations

Unread postPosted: Wed Feb 05, 2020 11:36 am
by ElphabaWS
The screenshot accompanying this post is directly from the present Steam-version release and shows no such "broken" issue as BNSFdude has illustrated (repeatedly) above.

Anomalies can and do occur across installs, and as stated in my earlier post, for anyone who has purchased a pack of ours and experiences a problem with a scenario, please contact us directly at the address below and will we make every effort to determine the cause.

Re: Problem with Searchlight Simulation and High Iron Simulations

Unread postPosted: Wed Feb 05, 2020 3:55 pm
by qwhite451
Just an update 2 minutes worth of tinkering i solved the issue i was having i unzipped the ap file into the scenario folder itself and all the scenarios work without a hitch and i can use the enhancement pack with no problems.. the issue i was having before hand was after applying the enhancement the destinatiion feature on the hud would be blank.. it was sorta a weird issue but it was also the first time i ever ran into that kinda issue .

Re: Problem with Searchlight Simulation and High Iron Simulations

Unread postPosted: Wed Feb 05, 2020 4:29 pm
by ElphabaWS
qwhite451 wrote:Just an update 2 minutes worth of tinkering i solved the issue i was having i unzipped the ap file into the scenario folder itself and all the scenarios work without a hitch and i can use the enhancement pack with no problems.. the issue i was having before hand was after applying the enhancement the destinatiion feature on the hud would be blank.. it was sorta a weird issue but it was also the first time i ever ran into that kinda issue .

Great to hear, and thanks very much for clarifying the issue. And thanks, too, for using the Montana Hi-Line Scenario Pack!!