No Answer From The Audio Shack

[FHRob]

I tried contacting The Audio Shack regarding an update to the EMD 710 sounds, but never heard back.

Has anybody else tried contacting them recently? The update file I have refers to the P42DC set, not the EMD 710 set, so I'm trying to find out what happened.

In any case, the EMD 710 sounds are excellent.

Rob

[OpenRailer90]

I'm a beta tester and he hasn't sent me an update even if I tried to message him on Steam.

[FHRob]

Can I PM you the message I received?

Rob

[ZekTheKid]

Tried to contact TAS too.No reply in a long time.

[OpenRailer90]

Try messaging FN-2199 (TR-8R) on Steam.

[gkbaldwin]

Did anyone ever hear back from the audio shack. I made a purchase and while the charge went through have not received the soundset. I have sent three messages but to date I have not heard back.

Gerry

[mjlevy1118]

If you're on Facebook, you can try sending them a message there since they have a pretty active presence. https://www.facebook.com/theaudioshack/?fref=ts

[gkbaldwin]

Okay, Thanks! I just loged in and sent him a message there.

Gerry

[gkbaldwin]

Well, dosen't repond or answer question on his facebook account either. It like it looks nice but you pull back the curtain and nothing is there.

Has anyone gotten a response per inquiry from TAS?

[DrewG]

Sadly no, the customer relations and communication side if his buisness is lacking by quite a bit it seems. While the sounds are nice the packs I've got have all contained bugs which really take away from it, such as no sounds in notch 7&8 on the sd60. I don't think I can recommend buying from him anymore as he's put zero effort into fixing it or reply to comments or questions. Shame really, they are nice sounds.

[OpenRailer90]

Sadly no, the customer relations and communication side if his buisness is lacking by quite a bit it seems. While the sounds are nice the packs I've got have all contained bugs which really take away from it, such as no sounds in notch 7&8 on the sd60. I don't think I can recommend buying from him anymore as he's put zero effort into fixing it or reply to comments or questions. Shame really, they are nice sounds.

At one time I had 710G3A sounds. But now they're gone.

[gkbaldwin]

Well, I got my download link yesterday (three days after purchase). No comments, just the download link. The sound packs came with no instructions or any documentation. However, at least I got the product.

[OpenRailer90]

Well, I got my download link yesterday (three days after purchase). No comments, just the download link. The sound packs came with no instructions or any documentation. However, at least I got the product.

it's assumed that you know the sound directories.

[BNSFdude]

Well, I got my download link yesterday (three days after purchase). No comments, just the download link. The sound packs came with no instructions or any documentation. However, at least I got the product.

it's assumed that you know the sound directories.

Which shouldn't be the case. Ffs....

[buzz456]

Well, I got my download link yesterday (three days after purchase). No comments, just the download link. The sound packs came with no instructions or any documentation. However, at least I got the product.

it's assumed that you know the sound directories.

Why would anyone assume that?