Page 1 of 2
UKTS web page

Posted:
Sat Jan 24, 2015 10:25 am
by buzz456
I don't usually get on here to complain and maybe this is just a compliment to Bob about how smoothly this place runs but I'm sure glad this joint isn't as buggy as UKTS. First I log in. Everything OK. Then I search through the totally obscure search programs until I finally find what I am looking for. Then I hit the D/L button and it butt me to login again. This time it says my credentials (which are saved by my browser so one presumes they are the same as before) now says my credentials are incorrect. Soooo I decide maybe it's time at long last to sign up for a premium membership. I go there and it asks me to log in. That fails so I tell them I lost my login details. It says it will send me a e-mail in a few minutes. Apparently a few is different than on this side of the pond. It's now been a hour and no message.
Enough time wasted on them today,
Rant off.

Re: UKTS web page

Posted:
Sat Jan 24, 2015 10:33 am
by artimrj
Yep that site is a spaghetti bowl. That happens when things get too big for you to handle. Your helpers come and go and everyone was doing things differently. I found out it is best to log in before you even go exploring other wise you end up going through the frustration you witnessed.
Re: UKTS web page

Posted:
Sat Jan 24, 2015 10:34 am
by buzz456
I did sign in when I got there.

Re: UKTS web page

Posted:
Sat Jan 24, 2015 10:37 am
by artimrj
When you sign in make sure your holding your tongue correctly or it won't work

Re: UKTS web page

Posted:
Sat Jan 24, 2015 12:49 pm
by BoostedFridge
artimrj wrote:When you sign in make sure your holding your tongue correctly or it won't work

That made my morning. Thanks for your time and resources making RWA happen Bob!
Re: UKTS web page

Posted:
Sat Jan 24, 2015 3:12 pm
by buzz456
I finally got it to work.

Re: UKTS web page

Posted:
Sat Jan 24, 2015 4:41 pm
by peterhayes
Buzz
It happens to me too - I now do what Bob says login before I do anything.
It is frustrating!
pH
Re: UKTS web page

Posted:
Sun Jan 25, 2015 1:57 am
by Chacal
Don't forget they have separate logins for the forums and for the file library.
Re: UKTS web page

Posted:
Sun Jan 25, 2015 3:10 am
by trev123
buzz456 wrote:I don't usually get on here to complain and maybe this is just a compliment to Bob about how smoothly this place runs but I'm sure glad this joint isn't as buggy as UKTS. First I log in. Everything OK. Then I search through the totally obscure search programs until I finally find what I am looking for. Then I hit the D/L button and it butt me to login again. This time it says my credentials (which are saved by my browser so one presumes they are the same as before) now says my credentials are incorrect. Soooo I decide maybe it's time at long last to sign up for a premium membership. I go there and it asks me to log in. That fails so I tell them I lost my login details. It says it will send me a e-mail in a few minutes. Apparently a few is different than on this side of the pond. It's now been a hour and no message.
Enough time wasted on them today,
Rant off.

No problems for me. UKTS is the best TS2015 site on the planet, and I live 12000 miles away.
Re: UKTS web page

Posted:
Sun Jan 25, 2015 7:54 am
by buzz456
It might be for you however I think you find yourself in the minority.
Re: UKTS web page

Posted:
Sun Jan 25, 2015 10:14 am
by HighGround22
buzz456 wrote:It might be for you however I think you find yourself in the minority.
Yepp-er! Amen to that!
Re: UKTS web page

Posted:
Sun Jan 25, 2015 10:18 am
by ChrisOnline
Then I'll add myself to the minority. Log-in takes getting used to, but if you do it at the outset (separately in form and library) it's fine. And with ID and password memorized by the browser, it's a single click - no big deal.
The monitoring is sometimes finicky, but it stops any nonsense or threads losing their way.
I love this forum and library as well, BTW!
Chris
Re: UKTS web page

Posted:
Mon Jan 26, 2015 7:09 am
by artimrj
I got in, waited for 2 hours in the que and then my dl was going to take 10.5 hours. That was for the China pack. No thanks.
Re: UKTS web page

Posted:
Mon Jan 26, 2015 9:12 am
by charliechan
artimrj wrote:I got in, waited for 2 hours in the que and then my dl was going to take 10.5 hours. That was for the China pack. No thanks.
It says 10 hours but you are on a very slow server. I logged in at 2:30AM and I think I was number 40 in the que and I had the China Pack by 9pm. That was over 18 hours. It is a big download and I had nothing going on for a quiet Sunday.
Re: UKTS web page

Posted:
Mon Jan 26, 2015 4:02 pm
by trev123
artimrj wrote:I got in, waited for 2 hours in the que and then my dl was going to take 10.5 hours. That was for the China pack. No thanks.
Couple of minutes for me. Premium Membership. No waiting.