New computer and railworks might be having a feud

ok i got a new laptop for xmas and my brother got the same model. we just installed the files onto our new computers. my brothers finished installing and we opened it. as soon as we double-clicked the rw icon on his desktop a window poped up saying " Saved dump file to 'C:\TempDump\TS2014-v39.3a.dmp' ". i told him to verify the game cache and went to test the game on my computer.
the same thing occurred on my laptop.at that time i went to the controll pannel and compared the specs of my computer and i met and for some, surpassed the minimum requirements that are on the TS2014 website.
i have no idea why it dosent like my computer but our computers should run railworks verry well. so i am asking if annyone has had or is having the same and/or fixed the problem how they fixed it or if annyone can help me fix this problem. thanks in advance, CSXK921.

