Undelievered DLC

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I got the e-mail below from RSC Support today about the DLC that we're having trouble with. Let's hope it doesn't take too long.


"Dear Sir,

Thank you for contacting the Railsimulator.com customer support, your inquiry has been logged with a member of our dedicated customer support team.
There are a small number of items that Steam appear to be having problems with delivering at the moment,

Please accept our heartfelt apologies about this, we sincerely regret if this has caused you any inconvenience, as soon as there is a satisfactory outcome,
I will inform you via email,


The Items that are affected are:
The AT&N Consolidation,
The BNSF GP38-2,
The PRR Alco RS11,

Please reply to this email rather than generating a new email, this will avoid any confusion, it also enables us to read the history of all correspondence in order
to provide you with quicker assistance and better support.

Keep an eye on the Train Simulator 2013 website: http://www.railsimulator.com or Like us on Facebook: http://www.facebook.com/railsimulator for all the latest news
and details about upcoming releases.

Regards
Miles,
Miles Cavendish,
Rail Simulator Support"